5 à sec
The 5àSec project is an application for a new home dry-cleaning and laundry service, offered to 5àSec customers on top of its Website. Faced with new business models (Uber) and instant and custom demands, 5àSec has increased the added-value of its model. To do it, 5àSec called on Abonobo's expertise. Based on the existing system, Abonobo installed a server (with bank level security) and a mobile application to coordinate the management of the shops, to display the Website services, to register orders and to track them. Thanks to this application, 5àSec has consolidated its market position, retained its existing customer base and especially expanded is customer's.
The challenge was to build a solid environment both generic and sufficiently abstract to be adapted to the various requirements and constraints of many different service providers (shops, delivery services…) in different countries. The project was launched first in Paris (France) and is currently being deployed throughout France and other countries where 5àSec has franchisees. IT systems of the service providers in the different countries are very divers, the Abonobo solution enables the adjustment to these variances.
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